Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at amanda@sewyoucan.co.uk. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at amanda@sewyoucan.co.uk.

Damages and issues

Please inspect your order upon receiving your item and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns or refund requests for a course or class booked on our website after 48 hours of booking. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards virtually online or on paper.

Exchanges

The fastest way to ensure you get what you want is to return the item you have once we approve the item's return, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.